(Version 4.0, March 29, 2019)
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
Service is the TumbleBookLibrary.com, TeenBookCloud.com, AudioBookCloud.com, Tumblebooks.com, RomanceBookCloud.com, and TumbleMath.com websites, and all subdomains thereof operated by TumbleBooks.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is, subject to the limitation below, any living individual who is using our Service and is the subject of Personal Data, including,
- Individual persons and subscribers authorized by TumbleBooks to access and use the Site and Content;
- In the case of subscribers that are schools or school systems, only those students who are currently enrolled and staff who are currently engaged with the subscriber, and their immediate families (provided, however, that TumbleBooks reserves the right to require school access to be via IP authentication in order to prevent, among other things, unauthorized use of their subscription);
- In the case of subscribers that are libraries, only those persons who hold a valid and current membership in the subscribing library or library system (as the case may be) and staff currently engaged by the subscriber, and their immediately families;
- In the case of family/home subscriptions, use is restricted to home and family members; and
FOR GREATER CERTAINTY, A DATA SUBJECT OR USER DOES NOT INCLUDE ANYONE UNDER THE AGE OF 16 (“STUDENTS”). WHILE STUDENTS MAY ACCESS THE SERVICE VIA A LIBRARY, SCHOOL OR FAMILY/HOME SUBSCRIPTION, TUMBLEBOOKS DOES NOT COLLECT ANY PERSONAL DATA FROM STUDENTS DIRECTLY. TUMBLEBOOKS REQUESTS THAT LIBRARY, SCHOOL AND FAMILY/HOME USERS DO NOT SUBMIT ANY PERSONAL DATA ON BEHALF OF STUDENTS TO TUMBLEBOOKS.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information, but not Students’ personally identifiable information, that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Name, address and phone number of subscribing School (via subscription);
- Name, address and phone number of subscribing Library (via subscription);
- E-mail address of school, library or family/home authorized subscriber (but not Student e-mail);
- Library card information and IP address (library card number, but not User or Student name); and
- Cookies and Usage Data.
TumbleBooks will assign User login information to the school, library or family/home subscriber in order to allow Users to securely access the Service. While TumbleBooks does not collect Users’ login information, assigned login information will be kept on file by TumbleBooks for security reasons. Please see below for more details on retention of Personal Data.
The purposes for which Personal Data is collected shall be identified by TumbleBooks at or before the time the Personal Data is collected. The collection of Personal Data shall be limited to that which is necessary for the purposes identified by TumbleBooks.
Any Personal Data retained will not be shared without Users’ consent unless TumbleBooks is required by law or otherwise. See below for more information on disclosure of Personal Data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customise our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
For more information on cookies, please see our Cookies Policy available at www.TumbleBookLibrary.com.
Use of Data
TumbleBooks uses the collected data for various purposes:
- To provide and maintain our Service;
- To notify you about changes to our Service;
- To allow you to participate in interactive features of our Service when you choose to do so;
- To provide customer support;
- To gather analysis or valuable information so that we can improve our Service;
- To monitor the usage of our Service;
- To detect, prevent and address technical issues; and
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Personal Data shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the User, or as required by law. Non-aggregated specific Personal Data will not be sold, rented or made available to anyone other than TumbleBooks without express permission to do so.
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
TumbleBooks may process your Personal Data because:
- We need to perform a contract with you;
- You have given us permission to do so;
- The processing is in our legitimate interests and it is not overridden by your rights; or
- To comply with the law.
Retention of Data
TumbleBooks will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Upon termination of your subscription to TumbleBooks and at your request, all relevant Personal Data will be securely deleted from TumbleBooks’ database within three (3) months of the request. Any Usage Data is automatically deleted after three (3) years.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, TumbleBooks may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
TumbleBooks may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation;
- To protect and defend the rights or property of TumbleBooks;
- To prevent or investigate possible wrongdoing in connection with the Service;
- To protect the personal safety of users of the Service or the public; or
- To protect against legal liability.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TumbleBooks aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at firstname.lastname@example.org.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where TumbleBooks relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.